Management gateways experiencing errors

Incident Report for Trustgrid Public

Resolved

We see no further issues at this time.

Posted Jul 18, 2024 - 18:02 CDT

Monitoring

It appears the redis instance has recovered and interactive tools are functioning again. We will continue to monitor the situation.

Posted Jul 18, 2024 - 17:49 CDT

Investigating

We are investigating an issue impacting our management gateways that provide interactive tools like Terminal and Sniff Traffic. We have identified it is related to a backend Redis instance.

Posted Jul 18, 2024 - 17:45 CDT

This incident affected: Management (Management Gateways).